We at Seastar Business Solutions Pty Ltd take seriously our commitment to ensuring your privacy and have voluntarily adopted the Ten National Privacy Principles Guidelines as detailed by the Privacy Commissioner. The principles and our commitment are detailed below:
In line with this principle, we undertake to only collect personal information that is necessary in the provision of our services, and only in a lawful and fair manner.
Every effort is made by Seastar Business Solutions Pty Ltd to verify the information required during the collection process. We also undertake to make the client information collected, available to the client for verification during business hours.
The information collected by Seastar Business Solutions Pty Ltd is used only for the purposes for which it was obtained.
The sensitive information of a client, will only be disclosed where consent has been obtained from the client.
Where the information is not sensitive in nature, and is used in the purposes of direct marketing, Seastar Business Solutions Pty Ltd will only make use of it with your consent, and will provide the opportunity to be removed from direct marketing in an appropriate manner in accordance with the National Privacy Principles Guidelines.
To ensure that personal information that Seastar Business Solutions Pty Ltd collects is accurate, complete and up-to-date, we will on occasion verify details directly with clients.
Seastar Business Solutions Pty Ltd has taken all reasonable steps to protect the personal information it holds from misuse, loss, unauthorised access, modification or disclosure. We do this by restricting access and undertaking rigorous back-up procedures. Any information that is no longer required will be deleted from our current systems, but may exist in archives.
Seastar Business Solutions Pty Ltd takes its commitment to the privacy of clients' information seriously and undertake not to disclose personal information except where we are legally obliged to or with the client's consent.
A person's personal details may be accessed by that individual following a written request by that individual in line with the National Privacy Principles Guidelines. We do not charge for this access but do reserve the right to levy a charge and will normally do so if an unreasonable cost is incurred by Seastar Business Solutions Pty Ltd in the provision of that information. In line with the National Privacy Principles, if an individual is able to establish that the information held by Seastar Business Solutions Pty Ltd is not accurate, complete or up-to-date, we will take reasonable steps to correct the information to our mutual satisfaction.
Seastar Business Solutions Pty Ltd will adopt its own identifier for a client by issuing a unique client number.
This guideline states that whenever it is lawful or practicable, individuals must have the option of not identifying themselves when entering transactions with an organisation. Seastar Business Solutions Pty Ltd owing to the nature of the work we undertake, which is predominantly financial in nature, will in general require that individuals sufficiently identify themselves. Where an opportunity arises where anonymity can be reasonably and lawfully maintained in a transaction, we will endeavour to follow this guideline, evaluating each case on its merit when requested.
Seastar Business Solutions Pty Ltd will not transfer any personal information to any individual or organisation in a foreign country. Should this be required on an individual basis, consent or direction by the individual will be sought prior to the transfer where this is practicable, but in all instances we will comply with the National Privacy Principles.
In the process of Accounting or Advisory work, Seastar Business Solutions may be required to collect sensitive information with the consent of individuals but in all cases will comply with the National Privacy Principles.